LabOnline User Help

The LabOnline Help Guide describes the functionality of each page in LabOnline. It includes step by step instructions for each feature. The intended audience includes all users of LabOnline. Because LabOnline is customizable based on laboratory needs, some of the options referenced in the steps and images of this guide may not be available or may be named differently. Please direct any questions to your laboratory.

If you have a question about a feature you are working with, F1 will open this guide to the related topic. Contact Laboratory options are available throughout LabOnline to get additional help from your laboratory about a specific sample, workorder, patient, or related record. LabOnline has been tested on Microsoft Edge and Google Chrome browsers. It is recommended that you run LabOnline only on these browsers for optimal performance.

LabOnline v2023.1 includes several usability improvements including support for browser and O/S font size adjustments, full keyboard navigation support, and a new hint icon added to the grid headers that displays the list of keyboard shortcuts. If configured by the lab, the Collection Supplies feature now displays the carrier and airbill for shipped orders. Clinical orders may now capture County for patient addresses on the Order Tests page.

LabOnline v2023.1 includes a refreshed look-and-feel with updated Clinisys branding. A new Test Summary feature allows specially authorized users to breakdown test results by various geographical and demographic criteria. These users can access patients across all laboratory clients. Due to the highly sensitive nature of the data, use of multi-factor authentication is required for all users with this access. Clinical orders may now capture patient date of death, age, and comments on the Order Tests page and LabOnline now prevents placing orders with expired kits.