View Labels
There are several reasons why a label may not print. For example, your LIMS administrator may not have LabOnline configured to print labels automatically or there may be an issue with the printer communication. Once a label has been printed successfully, it can no longer be viewed in LabOnline.
Troubleshoot Labels
To view and troubleshoot labels that have not been printed, follow these steps:
- Select Samples > Manage Labels from LabOnline main menu.
- On the Manage Labels grid page, select the row or rows for the labels you want to print.
- Click Print.
- A confirmation message pops up. Click Print to confirm.
- If the labels print successfully, a green success message pops and the rows are removed from the grid. If there is an issue printing the labels, a red message pops to inform you the labels could not be printed. If this happens, turn on debug logging and repeat steps 2-4. Examine the PrintPendingLabels message in the Debug Log for additional error messages. It may also be necessary for your LIMS administrator to examine the API log.
See: Debug Log for more information about troubleshooting using LabOnline's debug log features.
Delete a Label
To delete a label that has not been printed, follow these steps:
- Select Samples > Manage Labels from the main menu.
- On the Manage Labels grid page, select the row or rows for the labels you want to delete.
- Click Delete.
- A confirmation message pops up. Click Delete to confirm.
Once a label has been deleted, it can no longer be viewed in LabOnline.
Field Descriptions of Manage Labels Grid Page
|
Column |
Additional Details |
|---|---|
|
Type |
Type of item with which the label is associated. Examples include Batch, Sample, Container, etc. |
|
ID |
Unique ID of the specific item of LabOnline with which the label is associated. For example, if the Type is Sample, the ID indicates the HSN. |
|
Description |
Description of LabOnline element with which the label is associated. For example, if the Type is Sample, the Description includes the Lab ID and Sample ID. |
|
Format |
Label format. Your LIMS administrator configures the valid values in Rules Engine, Label Formats. |
|
Quantity |
Number indicating how many labels to print. |
|
ID of the printer to be used to print the labels. See also Printers for information on setting up printers in LabOnline. |
|
|
Name of the printer to be used to print the labels. See also Printers for information on setting up printers in LabOnline. |
|
|
Created |
Date and time the label was created. |
|
User |
User who created the label. |
|
Sequence |
Internal ID for the label. |