Search for Workorders

You can view summary information about your current and recent workorders to see the status and access the final report when it becomes available. To access this feature, the laboratory must grant Workorders permission for your display template.

From the Workorders page, you can use search criteria to further filter the results. You can mark the related final reports as read or unread. You can download or print one or more selected final reports, which automatically marks them as read. Downloading multiple reports combines them as individual files into a single ZIP file. Printing multiple reports merges them into a single PDF file that opens on your desktop for printing. Any reports that are not in PDF format open separately. If you have a question about the data you are viewing, click the Contact Lab button to send an email to the laboratory.

Note: Because LabOnline is customizable based on laboratory needs, some of the options referenced in the steps and images below may not be available or may be named differently. Direct any questions to your laboratory.

To view information about current and recent workorders, complete the following steps:

Select Workorders from the LabOnline main menu.
Choose a client from the Client drop-down list on the right side of the screen above the grid.

Note: If the universal patient search access is configured in LabOnline, a LabOnline user is provided access to all the clients in LabOnline. This feature is meant for public health officials to access patient test results without regard to the access restrictions placed on other users. The Client drop-down feature will list all clients available in LabOnline with search capability to access beyond what the drop-down can display in the list.
To narrow your search, specify Search Criteria, and then click Search to display the results.To clear the search criteria, click Reset.
To find workorders with a specific status, such as only those that have been reported, use the quick filter buttons. You can also narrow the results using the grid column filters.
See: Filter Data for information on further narrowing down your search results.
The workorders that meet the criteria you entered appear in the grid.

Workorders Page Field Descriptions

Field	Additional Details
Final Report	Indicates the status of the final report for the workorder. This field is blank when no report exists. Otherwise, it contains one of the following: View (unread) - A new report is available, or you have marked it as unread. Click the link to view the final report. View - A report is available that you have previously viewed, downloaded, printed, or marked as read. Click the link to view the final report. Restricted - The workorder is reported but you do not have permission to view it. This can happen when you are not designated as a report recipient for the client.
Profile Description	Description of the profile associated with the workorder. A profile typically represents a contract between the laboratory and the client.
My Workorder ID	Client's identifier for the workorder. A workorder refers to a set of samples from a single client that are received, reported, and billed as a group. These samples are usually submitted to the laboratory on the same chain of custody. When the ID is a link, it displays the results for all reported samples of the selected client associated with workorders that have the same identifier.
Lab Workorder ID	Identifier issued by the laboratory for the workorder. When this field is a link, it displays results of all samples from that single workorder.
No. of Samples	Count of samples associated with the workorder.
Collected	Date and time the earliest sample in the workorder was collected.
Status	Status of the workorder in the workflow. Example values include Work in Progress, Completed, and Amended.
Received	Date and time the earliest sample in the workorder was received.
Chain of Custody	Displays a link to view the chain of custody document or documents associated with the workorder.
Profile	Profile associated with the workorder. A profile typically represents a contract between the laboratory and the client.
Purchase Order	Purchase order associated with the workorder.
Workorder Type	Type of workorder, which determines billing and quality control restrictions.
Manager	Name of the laboratory project manager responsible for overseeing the workorder.
Prior Reports	If previous versions of the final report are available for a workorder, the number of prior reports appears as a link in this column. Click the link to view the list of prior reports and view the previous copies.

See also: